Automation &
Integration
Disparate tools bound into one system; the repetitive made automatic. What your team does by hand today runs unattended tomorrow.
| Deliverable | What it looks like | Typical span | |
|---|---|---|---|
| i. | Workflow audit | A written map of every manual hand-off worth eliminating, ranked by hours returned. | week 1 |
| ii. | Integration layer | Your tools introduced to each other — APIs, retries, audit trail, reconciliation. | weeks 2–4 |
| iii. | Exception lanes | The ambiguous three percent routed to humans with full context attached. | week 4 |
| iv. | Stewardship | Documentation, training, and — if you want it — a retainer for ongoing changes. | ongoing |
What if our tools have no APIs?
Then we build the bridge anyway — exports, watched folders, database taps, or a browser that operates the tool the way a very patient clerk would. "No API" has never yet meant "no automation"; it only changes the route.
Will we be locked into you?
No. Everything ships with documentation a stranger could operate from, and handover with training is part of the fourth deliverable. Retained stewardship is offered, never required — you're never locked in.
How do you price this?
By quote, after an intro call. The audit in week one produces a written scope with the price on it. It does not move afterwards unless the scope does — and then only in writing.